Action Snapshots

Dear Parents:

It was a pleasure photographing your kids at Encore Showcase Nationals 2005-La Vegas. Here are few important notes. Please read through them as they will make your ordering easier.

Exposure and Color Gel

Many routine contain “theatrical lighting” to set the mode of the dance. In those circumstances, we are only able to lighten the photos slightly and unable to correct the color cast due to the color gel used. The photos will retain their “artsy” look and exposure.

Reporting Errors and Missing Routines:

We have improved our services this year from before. We have devoted significant resources to organize the photos by routine names. We hope you will find this improved feature to be convenient.

However, there are five people and five computers processing over 25,000 photos and 700+ routines in some events, it is likely we will make mistakes or forget to post some routine. If you discovered any errors, please let us know by email . When inquiry about a specific routine, please be sure it is a group routine or a solo, duo and trio that you have already sign-up. We did not take any photos for solo, duo and trio if no one signed up. Please tell us the following information:

“Event City”
The “Level” of the routine
“Routine # and Name”
A description of type of dance (solo, duo, trio, small group, large group or lyrical) and costumes.

Focus Point for Photos Containing More than One Person:
If more than one person is in the photo, it is possible that not all persons are in sharp focus. This happens when the kids appear in different rows. Please make sure your kid is in focus prior to placing your order. If you are not sure, you are always welcome to send us an email photocard to verify if your kid is in focus

Cropping for Photos Containing More than One Person:
We will generally crop for the subject in the center of each photo. Please make sure to tell us if your kids appeared in the edge of a specific photo so we can crop accordingly.

Removal of Partial Body Parts:
If an arm or leg of another person appears on the photo, we will do our best to remove them if there is a clear separation between your dancer and the other person. Please note that we are unable to remove the unwanted bodies if there is any overlap (or touching) of the part of the body from another person or if the background is not homogenous.

Removal of Judges’ Heads and Other Items in the Foreground:
We will do our very best to removal Judges’ heads and other items in the foreground. However, if the shot is tight and there is no room to crop (which is in most cases), we will not able to do this.

Digital Files
Yes, we have digital files for solo dancers available for personal usage. Click here to read all about it.

FAQs
For other pertinent questions such as cropping, color correction, exposure adjustment…. etc., please visit our Frequently Asked Questions section of our website.

Sincerely,

Action Snapshots, Inc.

Before ordering please read below.

$20 Redemption Coupon

All $20 Redemption Coupons have been sent. If you are expecting one and did not receive any is probably due to a bad email address we have on file or your spam blocker had rejected our email. Please disable your spam blocker by adding cs@actionsnapshots.com as an expected email then send us an email to let us know you did not received the coupon and we will try to send it to you again. Please be sure to send us the following information:

The name of the person that signed up for photos
The “Event City”
The dancer’s name and your contact information including phone #s.

Please place the coupon code in the window just above where you will be asked your preferred payment method (check or credit card).